Indra Laksana · Leeds, United Kingdom

Analyst Behind
Data, Dashboards and Decisions.

Full-time. Fully in. A Data Analyst's journey has no finish line.

Years of industry experience

Industries covered

200+

Undergraduate students taught

Companies I've worked with

About

I have led analytics at some of Indonesia's most recognised institutions, including the Ministry of Health and Garuda Indonesia Airlines, building dashboards and translating messy datasets into decisions that move organisations forward. SQL, Python, Tableau, Power BI. The tools are familiar. The problems are always new.

Since 2022, teaching has become just as important as the analysis itself. Watching aspiring analysts find their confidence with data is some of the most rewarding work I do. Along the way, I've automated datasets, taken the stage across Indonesia to advocate for digital transformation, and worked alongside academics to turn real-world questions into published research.

Full-time. Fully in. The journey never ends.

Data & Engineering

SQL|Python|DBT

Visualisation

Tableau|Power BI|Data Studio

Analytics

A/B Testing|KPI Monitoring|Regression

Experience

Apr 2025 – Present
INA Digital GovTech, the Ministry of Health, Indonesia · Health
Data Analytics Manager
Jakarta, Indonesia (Remote)
- Supervised a team of four data analysts in delivering data-driven.
- Designed product analytics frameworks that revealed 75% of users are active.
- Led A/B testing initiatives, resulting in up to a 7% increase in conversion rates for a nation program.
- Deployed ETL and implemented automated early warning alerts for dashboard pipeline failures.
SQLBigQueryPythonTableauLooker StudioDBT
Feb 2023 – Mar 2025
INA Digital GovTech, the Ministry of Health, Indonesia · Health
Senior Data Analyst
Jakarta, Indonesia (Hybrid)
- Developed 10+ dashboards integrating multiple data sources: BigQuery, Google Sheets, and local datasets.
- Automated registration verification process, increasing conversion by 38%.
- Delivered policy recommendations that accelerated national health system integration by 4x.
SQLBigQueryPythonTableauLooker StudioDBT
Dec 2022 – Present
Rakamin Academy, Karier.mu, SkillAcademy · Education
Data Analytics Tutor
Jakarta, Indonesia (Freelance)
- Delivered 20+ online data analytics sessions across 3 institutions, reaching 200+ participants in total.
- Achieved >9/10 average satisfaction rating.
- Designed real-world case studies for beginner to intermediate analysts.
SQLBigQueryPythonTableau

Publication & Research

Research that lives
beyond the dashboard.

Journal

Assessing Internet Quality across Public Health Centers in Indonesia

Co-Author

JMIR Medical Informatics · 2025

A national baseline assessment of internet quality and IT infrastructure across 10,378 Puskesmas in 34 provinces, covering 99.96% of national health facilities. The study found that 7% of public health centres have no internet access and 14% operate with limited connectivity, directly informing Indonesia's national digital health infrastructure policy.

My Contribution

Monitored and collected survey data on internet connectivity variables, conducted data analysis, and developed the dashboard used to visualise findings across provinces.

Read the paper

JournalPoster Presentation

Assessing the Fidelity of Electronic Health Record Implementation

Co-Author

IOS Press · 2025

World Congress on Health Informatics, Taiwan

A cross-province analysis of EHR data submission fidelity across 33,901 healthcare facilities in 38 provinces. While 58% of facilities met the October 50% submission threshold, fidelity declined sharply against the December 100% target, revealing systemic gaps in infrastructure, workforce capacity, and regional readiness across Indonesia's nationwide EHR adoption programme.

My Contribution

Conducted field research in Maluku Tenggara, carried out stakeholder interviews, analysed national submission data, and contributed to the poster presentation to communicate key findings.

Read the paper

Case Studies

Real projects from real roles.

Ministry of Health IndonesiaProduct Analytics

Healthcare Facility Analytics

75%

Active facility rate identified

across a national health platform

Challenge

The platform had no way to measure whether connected facilities were actually using it. Integration counts were the only metric available, but a connected facility is not the same as an active one. Without behavioural data, the team had no visibility into platform health or data quality at national scale.

Insight

Borrowing segmentation logic from e-commerce, I defined four facility states: new, active, dormant, and churned. This reframing shifted the question from "how many facilities are connected?" to "how many are actually contributing data?" The answer revealed that 1 in 4 integrated facilities were essentially silent.

Outcome

The 75% active facility rate became a baseline metric that directly shaped the national intervention strategy. For the first time, the team could prioritise outreach, measure improvement over time, and make policy decisions backed by behavioural evidence rather than connection counts alone.

Ministry of Health IndonesiaA/B Testing

A/B Testing for National Health Registration

Conversion uplift

from registration to facility attendance at national scale

Challenge

Indonesia's Free Medical Checkup Programme gave everyone access to free health screening, but registration alone was not enough. A significant gap existed between people who registered and those who actually attended their nearest healthcare facility. The team needed a way to close that gap at national scale.

Insight

I hypothesised that a timely WhatsApp notification could nudge registered users to complete their journey and visit a facility. I designed the experiment end to end — defining the sample size, splitting users into control and experiment groups, setting the test duration, and building a real-time dashboard to monitor progress as the test ran.

Outcome

The results showed a statistically significant uplift in attendance, with conversion rates improving by up to 7%. Based on that evidence, WhatsApp notifications were rolled out at national scale — directly increasing the number of Indonesians accessing free healthcare.

Ministry of Health IndonesiaProduct Analytics

Portal Registration Simplification

38%

Increase in registration conversion

through auto-verification and portal simplification

Challenge

Two separate registration portals, one manual and one auto-verified, created admin bottlenecks and slowed facility onboarding at national scale. A dedicated verification team that did not exist was required to keep the system running.

Insight

Analysing the registration funnel revealed that the auto-verification portal removed admin dependency entirely. I recommended consolidating both portals into one streamlined flow, and mapped facility readiness by region to guide the acceleration strategy.

Outcome

Consolidating to a single portal increased conversion rates by 38% and gave the team a data-backed intervention plan to accelerate facility onboarding across the country.

Garuda Indonesia AirlinesProcess Automation

SLA Reporting Centralisation

−86%

Manual SLA reporting time cut

across a 51-branch cargo network

Challenge

Cargo operations relied on slow, branch-by-branch SLA reports — by the time leadership saw the numbers, the operational decisions had already been made.

Insight

Built foundational data models for cargo ops and centralised SLA reporting into Power BI, designed for direct consumption by the VP of Cargo Operations and 51 branch offices.

Outcome

Manual processing time cut 86%; SLA visibility moved from monthly to near-real-time, freeing three analysts to focus on demand forecasting.

Garuda Indonesia AirlinesProcess Automation

Cargo Operations Digitalisation

IDR 170M

Saved annually

through automated cargo and logistics reporting

Challenge

Most cargo operations relied on paper documents and manual processes. Data was fragmented, real-time monitoring was impossible, and leadership had no visibility for strategic decision making.

Insight

I proposed and led a cargo digitalisation project, integrating operational data into a centralised dashboard. The bigger challenge was human — building trust across departments resistant to change, not just building the tool.

Outcome

The project reduced operational costs by approximately IDR 170 million annually and enabled faster, data-driven decisions at leadership level. Recognised as best Management Trainee and promoted to Manager of Data Analytics.

PT PP (Persero)Process Automation

Construction Stock Estimation

7×

Longer purchase lead time

from 1 day to 7 days through automated stock forecasting

Challenge

Early in my career at PT PP, I was working across two major projects — a building development in Surabaya and a Waste-to-Energy Power Plant in Solo. I noticed that warehouse material purchasing was entirely reactive. There was no structured stock planning, no forecasting, and requests were still paper-based. This created a real risk of cost waste and construction delays caused by material shortages.

Insight

I designed a weekly stock-planning SOP and replaced the paper-based material request process with electronic forms that project managers could monitor directly. The key shift was moving from intuition and habit to data-driven planning — giving warehouse staff advance purchase notifications before stock ran out, rather than waiting until materials were depleted.

Outcome

The system extended the material purchasing lead time from 1 day to 7 days, giving the team far more control over procurement planning. The initiative was submitted to the annual PP Awards and was selected as a top 10 finalist for best innovation — a recognition that validated the business impact of the solution.

1 / 6

Achievements

Statistically Significant Moments.

Most Outstanding First-Year Employee

Garuda Indonesia · 2019

Business Competition Winner

Ministry of Cooperatives and SMEs · 2018

Top 10 Innovation Award

PT PP Construction · 2018

Beyond the Desk

Life is lived outside the data.

On the Road

Half Marathon Training

Leeds, United Kingdom · 2026

Logging the early-morning miles, one steady run at a time, building toward race day.

On the Road

Chasing the Next Distance

United Kingdom · 2026

Always pushing for a longer route and a faster split — running is where I reset.

Outdoors

Hiking the Trails

Yorkshire, United Kingdom · 2025

Trading screens for open hills and finding the best ideas somewhere along the trail.

Side Hustle

Chuckles.id Bakery

Founder · 2018 – Present

Founded and run a small bakery brand — from recipes to packaging to every order out the door.

Side Hustle

Building a Small Brand

Chuckles.id · 2018 – Present

Learning the business side of things — branding, customers, and growing something from scratch.

Lead Volunteer

COVID-19 Relief Flights

Garuda Indonesia · 2020

Coordinated relief flights during the pandemic, helping move people and supplies when it mattered most.

Lead Volunteer

Vaccine & PPE Airlift

Garuda Indonesia · 2020

Helped airlift vaccines and protective equipment to communities that needed them quickly.

Lead Volunteer

Medical Cargo Dispatch

Garuda Indonesia · 2020

Managed the dispatch of critical medical cargo, keeping logistics tight under real pressure.

Volunteer

Literacy & Education

Kemah Muda · 2025

Supporting literacy and education programs for young people, giving back where it counts.

Volunteer